A customer support representative will be more than happy to assist you Monday – Friday 8am – 8pm est. An email will be sent to us after hours when using our live chat and we will get back to you as soon as possible.

Live chat:

Please use our live chat for all questions. Our chat will automatically send us an email with your questions if we are not available at the moment.

Our customer support team is doing all we can to get your questions answered as quickly as possible. We thank you for your patience and appreciate your support for the HILO brand.